'We get a lot of urgent calls and now we're able to help the end users right away,' Guidish said. Guidish then found DameWare MRC listed as a readers' favorite remote administration tool on, downloaded a trial version, and found it had the features he needed to simplify the department's efforts to manage the school district's IT systems remotely and it fit into the tight school district budget. Nick Guidish, network administrator for JSD, had originally used the built-in Windows® XP remote systems access but found it complicated and unreliable, and he avoided remote desktop protocol (RDP) because it would blank out the end user. The IT team requires a tool that allows remote desktop control from a single location, which they found in DameWare Mini Remote Control. Jacksonville School District in Jacksonville, Illinois is a large, geographically dispersed school system spread throughout nine locations, all of which the district's IT department is responsible for managing. The full case study is available on the SolarWinds website.

AUSTIN, TX-(Marketwire -08/22/12)- SolarWinds® ( SWI), a leading provider of powerful and affordable IT management software, announced today that Jacksonville School District (JSD) in Illinois uses DameWare Mini Remote Control (MRC), part of the SolarWinds family of IT management solutions, to provide remote desktop support throughout its nine district buildings.

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